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Privacy Statement

introduction

MIT xPRO provides professional development opportunities via online and blended learning courses and programs to individuals, teams and companies across the world. Our goal is to help accelerate the pace of innovation by providing a global community with access to the highest quality professional education. We care about the security of your personal information. This Privacy Statement explains how MIT xPRO and its Data Processors – third party platforms that deliver MIT xPRO’s content - collect, use, and process personal information about our learners through the MIT xPRO website (the “Site” which consists of all content and pages located within the mitxpro.mit.edu web domain), as well as information that we may collect from you in other ways. 

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what personal information we collect

Data Processors, on behalf of MIT xPRO, collect, use, store and transfer different kinds of personal information (hereinafter “Personal Information”) about you, which we have grouped together as follows:

  • Biographic information – name, gender, date of birth, email address, country of residence, employer, title/position
  • Contact information – home and business addresses, phone numbers, email addresses, phone numbers, email addresses, and social media information
  • IP addresses
  • Usernames and information posted by you to our forums, wikis or other areas of the Site designed for public communications
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how we collect personal information about you

Data Processors, on behalf of MIT xPRO, collect information, including Personal Information, when you sign up for a user account, participate in online courses, register for a paid certificate, send us email messages, and/or participate in our public forums and social media.

Also on behalf of MIT xPRO, Data Processors collect certain usage information about student performance and patterns of learning. In addition, information is tracked indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used.

Data Processors, on behalf of MIT xPRO, may log the IP address, operating system, and browser software used by each user of the Site. MIT xPRO or its Data Processors, may be able to determine from an IP address a user's Internet Service Provider and the geographic location of his or her point of connectivity. Various web analytics tools are used to collect this information. Some of the information is collected through cookies (small text files placed on your computer that store information about you, which can be accessed by the Site). You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you reject cookies, many functions and conveniences of this Site may not work properly.

We currently collect financial information from individual registrants; however, when you register and pay for a course, you will be directed to a third party payment processor and the submission of your payment information will be subject to the terms of that third party processor’s privacy statement

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How we use your personal information

MIT xPRO collects, uses, and processes your personal information (1) to process transactions requested by you and meet our contractual obligations; (2) to facilitate MIT xPro’s legitimate interests, and/or (3) with your explicit consent, where applicable. Examples of the ways in which MIT xPRO may use your personal information are as follows:

  • To enable MIT xPRO to provide, administer, and improve our courses.
  • To authenticate your identity when you register for a course.
  • For the purpose for which you specifically provided the information, for example, to respond to a specific inquiry or provide you with access to the specific course content and/or services you select.
  • To track both individual and aggregate attendance, progress and completion of an online course, and to analyze statistics on student performance and how students learn.
  • To monitor and detect violations of the Honor Code and the Terms of Service, as well as other misuses and potential misuses of the Site.
  • To help MIT xPRO improve its offerings, both individually (e.g., by course staff when working with a student) and in aggregate, and to individualize the experience and to evaluate the access and use of the Site and the impact of MIT xPRO on the worldwide educational community.
  • For purposes of scientific research, particularly, for example, in the areas of cognitive science and education.
  • To publish information, but not Personal Information, gathered about MIT xPRO's access, use, impact, and student performance.
  • To send you updates about online courses offered by MIT xPRO or other events, to send you communications about products or services of MIT xPRO Digital Programs, affiliates, or selected business partners that may be of interest to you, or to send you email messages about Site maintenance or updates.
  • To archive this information and/or use it for future communications with you.
  • To maintain and improve the functioning and security of the Site and our software, systems, and network.
  • For purposes described elsewhere in this Privacy Policy (including, e.g., sharing with third parties).
  • As otherwise described to you at the point of collection or pursuant to your consent.
  • To process refunds, as applicable.

If you have concerns about any of these purposes, or about how MIT xPRO communicates with you, please contact us at mitxpro@mit.edu. MIT xPRO will always respect a request by you to stop processing your personal information (subject to our legal obligations).

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When we share your personal information

MIT xPRO may share information collected (including Personal Information) with third parties as follows:

  • With service providers or contractors (including edX) that perform certain functions on MIT xPRO’s behalf, including processing information that you provide to us on the Site, processing purchases via third party providers, and other transactions through the Site, operating the Site or portions of it, providing or administering courses, or in connection with other aspects of MIT xPRO services.
  • With other visitors to the Site, to the extent that you submit comments, course work, or other information or content (collectively, "Postings") to a portion of the Site designed for public communications; and with other members of an MIT xPRO class of which you are a member, to the extent you submit Postings to a portion of the Site designed for viewing by those class members. MIT xPRO may provide your Postings to students who later enroll in the same classes as you, within the context of the forums, the courseware, or otherwise. If your Postings originally made to non-public portions of the Site are re-posed, they will be without your real name and email (except with your express permission), but may include your username without your consent.
  • For purposes of scientific research, particularly, for example, in the areas of cognitive science and education. However, MIT xPRO will only share Personal Information about you for this purpose to the extent doing so complies with applicable law and is limited to the Personal Information required to fulfill the purposes stated at the time of collection.
  • To provide opportunities for you to communicate with other users who may have similar interests or educational goals. For instance, MIT xPRO may recommend specific study partners or connect potential student mentees and mentors. In such cases, MIT xPRO may use all information collected about you to determine who might be interested in communicating with you, but will only provide other users your username, and not disclose your real name or email address, except with your express permission.
  • To respond to subpoenas, court orders, or other legal process; to investigate, prevent, or take action regarding illegal activities, suspected fraud, or security or technical issues, or to enforce our Terms of Service,, our Honor Code, or this Privacy Policy; as otherwise may be required by applicable law; or to protect our rights, property, or safety or those of others.
  • As otherwise described to you at the point of collection or pursuant to your consent.
  • To support integration with third party services. For example, videos and other content may be hosted on YouTube and other websites not controlled by us.

In cases where we share or disclose your Personal Information: (1) the third party recipients are required to handle the Personal Information in a confidential manner and to maintain adequate security to protect the information from loss, misuse, unauthorized access or disclosure, alteration, and destruction; and (2) we will only disclose and share the Personal Information that is required by the third party to fulfill the purpose stated at the time of collection. In addition, we may share aggregated information that does not personally identify you with the public and with third parties, including but not limited to researchers and business partners.

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How your information is stored and secured

MIT xPRO and its Data Processors are designed to protect Personal Information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures, including administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the Personal Information that it receives, maintains, or transmits. Nonetheless, no method of transmission over the Internet or method of electronic storage is 100% secure, and therefore we do not guarantee its absolute security.

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Use of Cookies

MIT xPRO uses cookies and other tracking technologies on the Site and in email communications to help us better understand your use and needs of the Site, current and future MIT xPRO-related products and services, and how we can improve and enhance your experience:

  • based on your cookie settings, MIT xPRO and its Data Processors may receive information indicating, among other things, which pages of the Site were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used;
  • MIT xPRO and its Data Processors may log the IP address, operating system, and browser software you used when accessing the Site, and we may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and
  • MIT xPRO and its Data Processors may track and collect information from emails that are sent to you, for example whether you opened the email or clicked on any links from the email.

MIT xPRO may also use Google and Facebook remarketing services to advertise MIT xPRO across the Internet. Facebook and/or Google may display relevant ads tailored to you based on your visit of MIT xPRO site by placing a cookie on your machine. MIT xPRO respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

You may modify and disable cookies through your individual browser settings or you can opt out of the collection and use of this information through tools like the Network Advertising Initiative opt-out page..

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How long we keep your personal information

MIT xPRO considers its relationship with the MIT xPro community to be lifelong. This means that that MIT xPRO will maintain a record for you until such time as you tell us that you no longer wish us to keep in touch. After such time, we will retain a core set of information for MIT xPro’s legitimate purposes, such as archival, scientific and historical research and for the defense of potential legal claims

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Rights for Individuals in the European Economic Area

You have the right in certain circumstances to (1) access your personal information; (2) to correct or erase information; (3) restrict processing; and (4) object to communications, direct marketing, or profiling. To the extent applicable, the EU’s General Data Protection Regulation provides further information about your rights.  You also have the right to lodge complaints with your national or regional data protection authority. 

If you are inclined to exercise these rights, MIT xPRO requests an opportunity to discuss with you any concerns you may have. To protect the personal information we hold, we may also request further information to verify your identity when exercising these rights. Upon a request to erase information, we will maintain a core set of personal data to ensure we do not contact you inadvertently in the future, as well as any information necessary for MIT archival purposes.  We may also need to retain some financial information for legal purposes, including US IRS compliance.  In the event of an actual or threatened legal claim, we may retain your information for purposes of establishing, defending against or exercising our rights with respect to such claim.

By providing information directly to MIT, you consent to the transfer of your personal information outside of the European Economic Area to the United States.  You understand that the current laws and regulations of the United States may not provide the same level of protection as the data and privacy laws and regulations of the EEA. 

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Additional Information

MIT xPRO may change this Privacy Statement from time to time.  If we make any significant changes in the way we treat your personal information we will make this clear on our website or by contacting you directly.

The controller for your personal information is MIT.  We can be contacted at  dataprotection@mit.edu

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This policy was last updated in October 2018.